Frequently Asked Questions

Vector files (.ai, .eps, .pdf, .svg) give the best results, especially for embroidery. High-resolution PNG or JPG files work too — we'll let you know if anything needs cleanup.

Not always — it depends on the decoration method. We'll review whatever you send and let you know if a vector file is needed or if we can work with what you have.

Minimums vary by decoration method — embroidery and DTF can go as low as a single piece, while screen printing typically starts around a dozen. Not sure what's best for your project? Request a quote and we'll recommend the right option.

Both work great. We can source garments for you from our supplier network, or you're welcome to provide your own blanks.

We typically require a deposit to begin production, with the remaining balance due before pickup or shipping. Exact terms are outlined on your quote.

Yes — most orders are available for pickup at our Milwaukee location once complete.

Yes, we ship nationwide. Shipping cost and timing depend on your order size and destination.

Typical turnaround is 7-10 business days after artwork approval and deposit, depending on order size and decoration method. Rush service may be available — let us know your deadline when you request a quote.